How do I apply for membership of a housing association?
Usually the estate agent handles the application for membership of a housing association at the time of the transfer. If a transfer or gift has taken place without the involvement of a real estate agent, you should contact directly the board of the association to which you are applying for membership.
I am moving. What do we do with the invoice?
The person who is the owner on the 1st of the month is responsible for payment for the month. If a transfer takes place in the middle of the month, the payment must be settled between the buyer and the seller. If you have received an invoice for a period after moving out, please contact us at [email protected].
What is a transfer fee?
The transfer fee should correspond to the cost of the administration that the association has in connection with the transfer. The housing association may charge the tenant-owner a transfer fee if it is stated in the statutes. Therefore, first read what is stated in your housing association's statutes.
What is a mortgage fee?
The pledging fee should correspond to the cost of the administration that the association has in connection with notification of the pledging of a tenant-owned apartment. The housing association may charge the tenant-owner a mortgage fee if it is stated in the statutes. Therefore, first read what is stated in the statutes of your tenant-owner association. According to the Tenants' Rights Act, an entry must be made in the list of apartments that the right of occupancy is pledged. This is done for each loan you have on the condominium.
Have you registered my pledge?
We register pledges on an ongoing basis, some periods have slightly longer processing times. You can see which pledges are registered on your apartment by logging in here on our website.
If the board manages the list of flats themselves, they will provide details of your pledges.
I would like a form to request a withdrawal from the internal fund.
You can find a form to request a withdrawal from the internal fund here.
I would like a form to apply for a change of residence.
You can find an application form for a change of residence here.
How do I change the name of the mailbox and letterbox?
If Nabo manages the property, you can contact us via a case in the portal and we will help you change the name of the mailbox and letterbox. Otherwise, we recommend that you contact the board if it is managed by another party.
How do I get an extract from the apartment register?
As an owner of a condominium, you can get an extract from the apartment register for your apartment. Log in here on our website and submit a case to us and we will help you with this.
If the board manages the apartment list themselves, they provide extracts from the apartment list.
We have changed the ownership of the apartment. How to update the apartment register?
You need to send in the agreement that has been drawn up, as well as the application for membership if a new member is to join the apartment. If you have not drawn up an agreement yet, we recommend that you contact a real estate agent or lawyer so that the agreement is drawn up correctly.
How do you divide an apartment in a BRF between spouses where one of them is already the owner?
Any change of ownership of a BRF must be agreed in writing. Nabo recommends hiring a lawyer to ensure that the agreement is properly drafted. If one party is not currently the owner, an application for membership must also be made, which the board decides on.
Where should we send the deed of gift/sharing agreement?
You can send the document directly to us and we will forward it to the board. If your association has a digital mailbox, you can send it digitally to us, to find out the address that is unique to each association, please email [email protected].
If the board manages the apartment list themselves, they should receive the gift letter / property sharing agreement.
Where should we send the application for subletting?
If you want to sublet your apartment, you need to send an application to the association. The easiest way to do this is via Nabo's member portal.
How to submit your application for subletting
Step 1: Log in to the member portal using BankID. Go to nabo.se and click on "Log in" in the menu at the top of the page.
Step 2: In the member portal, click on "Your apartment/room" in the menu on the left.
Step 3: On the page for your apartment/location, you will find the "Application for subletting" button on the right above the information about your apartment/location. Click on the button to start your application.
Step 4: Fill in all the fields in the subletting application box.
Step 5: Click on "Apply". You will then receive a confirmation of your application and a link to the case so you can attach the requested documents and engage in a dialogue with the board or your neighbour.
Follow the status of your application in the member portal
You can follow the status of your application directly in Nabo's member portal.
Log in according to the instructions above and click on Your property/location.
You will find the sublease application box on the right and the status of your application at the bottom of that box.
Where should we send the pledge document?
You can send the document directly to us and we will forward it to the board. If your association has a digital mailbox, you should send it to us digitally, to find out the address that is unique to each association, please email [email protected].
If the board manages the apartment list themselves, they should receive the pledge document.
I'm selling my flat and my estate agent wants to get an estate agent picture?
Estate agents can download this via Nabo Mäklarservice. With Nabo Mäklarservice, you no longer need to find out to whom and where the application is sent. The estate agent sends the application for approval of a new member of the association via the service and the board immediately gets access to the application in the tool. The board reviews the application, approves/denies the member and signs with BankID. The broker receives a note that the membership is completed.
The board can easily log in to Nabo's customer portal and apply for and approve digital memberships, get real estate pictures, net debt, annual report and everything about your tenant-owner association at the touch of a button.
Log in to the portal here: https://portal.nabo.se/kundportal/login
Where do I send an application for membership?
As a real estate agent, you can easily manage the membership application and order a real estate agent picture via Nabo Mäklarservice. With 5 steps you are there:
Log in to Nabo Mäklarservice
Click on order broker image and fill in the personal number of the person to whom the brokerage assignment applies and the organisation number of the tenant-owner association.
Upload the brokerage assignment
Fill in if you want to change billing information or invoice reference (otherwise the company's billing address is pre-filled)
Click on order
You will now be able to access a broker image that is valid for 12 months or until the apartment is sold.
Are you going to make a transfer?
When the transfer agreement has been signed, log in to Nabo Mäklarservice and press register transfer
Fill in the information for the transfer and upload the transfer agreement and the membership application.
When the transfer is registered, it will be sent to the responsible administrator at Nabo who will review the documents and forward them to the board. You can then follow each step on the transfer page or the dashboard in Nabo Mäklarservice.
When the board announces a response to the transfer via its customer portal, an email is sent with the decision.
You can now print a confirmation of the member approval via Nabo Mäklarservice to attach to the documents.
The buyers are then automatically registered in the system and take over the apartment in the system from the date of entry.
Where should my estate agent send the transfer agreement?
Estate agents should use Nabos Mäklarservice. If the board manages the apartment list themselves, they should receive the transfer agreement.
When the transfer agreement has been signed, the estate agent logs in to Nabo Mäklarservice and clicks on register the transfer.
The broker fills in the information for the transfer and uploads the transfer agreement and the membership application.
When the transfer is registered, it is sent to the responsible administrator at Nabo who reviews the documents and sends them to the board. The estate agent can then follow each step on the transfer page or the dashboard in Nabo Mäklarservice.
When the board announces a response to the transfer via its customer portal, an email is sent with the decision.
The broker can now print out a confirmation of the member approval via Nabo Mäklarservice to attach to the documents.
The buyers are then automatically registered in the system and take over the apartment in the system from the date of entry.